Woodwind & Brasswind Website Review & Ratings + Woodwind & Brasswind Coupons
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Woodwind & Brasswind Website Review & Ratings + Woodwind & Brasswind Coupons

Woodwind & Brasswind: Products & Services

Wwbw.com is the online extension for The Woodwind & Brasswind, a shop which sells musical band instruments, accessories, DJ and lighting equipment.  This web outlet for The Woodwind & Brasswind store has remarkably diversified the shops offering from its initial focus on woodwind and brasswind big band instruments some 30+ years ago. It has grown to currently include an impressive host of musical merchandise. It has also done this quite successfully, as customer ratings show a high level of satisfaction when ordering from wwbw.com.

Woodwind & Brasswind: Company Background

The store is headquartered in South Bend, Indiana and was founded in 1978 with the original aim of its founder being to sell musical instruments at “fair prices”. In 2002, The Woodwind & Brasswind acquired an online music store know as Zapf’s Music Store Inc. What should have marked a bright new era for the company, however proved far from the happy ending it promised to be. Four years after the acquisition, the company filed for bankruptcy in November 2006, after an unfavourable verdict was reached in favour of Stephen and Richard Zapf who had disputed a 2004 motion to terminate their contracts. Present ownership is identified as The Musicians Friend Inc. situated Medford. Gauging by client satisfaction ratings and current site analytics however, the perception in the market seems to have stabilized considerably.

Woodwind & Brasswind: Customer Feedback & Reviews

The company scores an excellent overall rating of 9.12/10, against 16 test factors, on the BizRate review site where over 75,000 customers have provided feedback on a range of 15 comprehensive factors. Among the factors they were rated they scored a 9/10 for Product Selection and a noteworthy 9.3/10 for customers’ likeliness to shop at the store in future. On Yelp.com, the testing sample is smaller but feedback proves equally positive, with one customer, John H. from Saint Louis, claiming that: “It's difficult to imagine another shop in the Midwest with a similar stock of instruments.” Another customer, Michael R from South Bend, says that: “The store itself was reasonably priced, but the main draw was the absolute accessibility of their products.

Woodwind & Brasswind: Business Credibility & Trustworthiness

Woo Rank Trust Indicators shows the site to be well trusted with scores for Child Safety (94%), Privacy (93%), Vendor Reliability (90%) and Trust (95%) attesting to a high level of credibility perceived in the market. Scam Advisor also gives the site a 100% Trust Rating and estimates the website current value at $32,908. The domain is 10 years 8 Months old adding further credibility and ensuring good rankings in searches. Notwithstanding commendable trust indicators, the company however, is not BBB accredited.

Woodwind & Brasswind: Website Popularity & Google Ranking

Alexa.com ranks it as the 55,761st most visited site in the world. In the U.S. where 61% of its traffic originates, it is ranked at #11,777th; while in the Philippines , where 8.3% of its traffic comes from,  it is ranked #7,451. Wwbw.com'saudience tends to be over the age of 65 and the appeals more to women, with college education, browsing from home and school. The site shows a 21% increase in traffic over the last 3 months, a trend one hopes, will not further encumber the already sluggish navigation speed.This site has a very good Google Pagernk of 5/10.

Woodwind & Brasswind: Social Media Presence

Wwbw.com demonstrates a good following in popular social networks, with profiles in Facebook, LinkedIn providing good exposure. Analytics indicate that it has medium to high impact on Social Networks. The Facebook page has received a remarkable  62,337 likes from fans and there is lots of interactive commentary keeping things interesting.

Woodwind & Brasswind: Website Security & Safety

Diagnostics for Google Safe Browsing can be viewed at http://google.com/safebrowsing/diagnostic?site=www.wwbw.com. Tests here show that from the 19 pages tested, non have “resulted in malicious software being downloaded and installed without user consent.” It is also cleared from having acted as an intermediary for infection of any sites. Site security is further accredited by Comodo as authentic and secure and uses SSL technology in its checkout system.

Woodwind & Brasswind: Pricing & Packages

According to customer reviews on BizRate.com, pricing also compared favourably in relation to competitors and it scored a 8.9/10 rating.  

The layout of the website doesn’t strike a good note (excuse the pun) as it is quite busy and the presentation of its massive catalogue of goods is somewhat overwhelming. Developers should consider a simpler design and a more efficient system of cataloguing. One hopes that the 21% increase in traffic over the last 3 months (as indicated on Alexa.com) will not further encumber the browsing experience. Navigation proves frustratingly slow, with average page load times of 2.35 seconds (73% of websites loading faster) - perhaps applying some simplicity to the design would aid greatly in providing a more easily browsed site. Its page rank on Google is #1 when searching against the keywords: “cases.com.”

Woodwind & Brasswind: Shipping Rates & Policies

International delivery timings range from 5 to 15 business days and a good selection of shipping options are available to customers. Customers’ reviewing this aspect of their business on BizRate.com gave wwbw.com a 9.2/10 rating for shipping charges, a 9/10 for variety of shipping options and 9.5/10 for the clarity of costs prior to order submission.

Woodwind & Brasswind: Payment Methods Accepted

 The site does not offer a very broad selection of payment options but does accept all major credit cards (Visa, American Express, MasterCard and Discover Card.) They also acceptt PayPal payments.  What adds versatility to the shopping experience is the inclusion of the innovative FiftyOne, a global ecommerce solution which facilitates payment in 43 global currencies as well as “aggressive shipping rates”. This facility gives customers the certainty of knowing exactly what the cost is, and once their currency preference has been selected all prices are shown in the selected currency. 

Woodwind & Brasswind: Returns, Refunds & Exchange Policy

For new/unused gear, customers can get refunded for their purchase provided they return the goods within a very fair 45 days of receiving goods. Standard conditions apply to this policy. Customers should note however that they will not be reimbursed for shipping and handling charges that are incurred in the process. With regards to used gear, merchandise must be returned within 30 days of shipment for a refund. In both instances, good not returned in their original condition automatically become subject to handling charges.

Woodwind & Brasswind: Product images & screenshots
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WOODWIND & BRASSWIND COUPONS
Get Score 15% Off on Purchases Over $99 @ Woodwind & Brasswind (expires in 5 months)
Get "Save 14% Off Order" @ Woodwind & Brasswind
Get 10% off All Orders @ Woodwind & Brasswind
Get 13% Off $139+ Order @ Woodwind & Brasswind
Get 10% Off Your Order of $250 or More @ Woodwind & Brasswind
Get 15% Off Order @ Woodwind & Brasswind
Get $100 Off Orders of $500 or More @ Woodwind & Brasswind
Get $25 Off Orders of $150 or More @ Woodwind & Brasswind
Get 12% Off Entire Order @ Woodwind & Brasswind
Get 15% Off On Order Plus Free Shipping @ Woodwind & Brasswind
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